Mars Food UK recalls Uncle Ben’s Brown Basmati ready to heat rice pouches because packs may contain glass
- Affected
- Uncle Ben’s Brown Basmati ready to heat rice
- The problem
- The product may contain pieces of glass which could present a safety risk.
- What to do
- If you have bought the above product do not eat it. Instead return it to the store from where it was bought for a full refund or please dispose of it and contact Uncle Ben’s consumer care line on 0800-952-1234 for a full refund.
Products affected
Uncle Ben’s Brown Basmati ready to heat rice
- Pack size: 250g
- Best before 17 November 2020
- Best before 08 December 2020
- Best before 14 June 2021
- Best before 15 June 2021
- Best before 03 July 2021
- Best before 19 July 2021
- Best before 09 December 2020
- Best before 08 January 2021
- Best before 18 January 2021
- Best before 19 January 2021
- Best before 02 March 2021
- Best before 16 March 2021
- Best before 20 March 2021
- Best before 24 May 2021
Risk
The product may contain pieces of glass which could present a safety risk.
Action taken by the company
Mars Food UK is recalling the above product. Point of sale notices will be displayed in all retail stores that are selling this product. These notices explain to customers why the product is being recalled and tell them what to do if they have bought the product. Please see the attached notice.
What you should do
If you have bought the above product do not eat it. Instead return it to the store from where it was bought for a full refund or please dispose of it and contact Uncle Ben’s consumer care line on 0800-952-1234 for a full refund.
More information
Mars Food UK is recalling Uncle Ben’s Brown Basmati ready to heat rice pouches as some packs may contain pieces of glass. The possible presence of glass makes this product unsafe to eat.
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 27 July 2020. This page summarises an official notice. Details can change – always follow the official notice.