Mattressman Comforcel Elite and Supreme Mattresses
- Affected
- Memory foam double mattress (Elite) and gel foam double mattress (Supreme).
- The problem
- The product presents a risk of fire as, if the anti-slip part on the bottom surface of the mattress is exposed to an ignition source, it could ignite and continue to flame.
- What to do
- Affected customers have been contacted directly by the retailer. If you own this product and have not been contacted, stop using it and contact Mattressman (Submit a request – Mattressman) for a refund or replacement.
Product information
| Type | Furniture – Household Mattresses |
|---|---|
| Brand | Mattressman |
| Models | Comforcel Elite, Supreme |
| Country of Origin | Malaysia |
| Product Description | Memory foam double mattress (Elite) and gel foam double mattress (Supreme). |
| Product Report and Image | Link to product image and PDF |
Hazard
The products present a risk of fire because the anti-slip part on the bottom surface of the mattress failed flammability testing. If exposed to an ignition source, the mattress could ignite and flame, causing a fire.
The product does not meet the requirements of the Furniture and Furnishings (Fire) (Safety) Regulations 1988.
Corrective action
The products have been recalled from end users by Mattressman Ltd.
Affected customers have been contacted directly by the retailer. If you own this product and have not been contacted, stop using it and contact Mattressman (Submit a request – Mattressman) for a refund or replacement.
Additional information
PSD notification number: 2609-0226
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 13 October 2026. This page summarises an official notice. Details can change – always follow the official notice.