MCOHome Technology Multi Sensor
- Affected
- Air quality sensor fitted with three-pin plug.
- The problem
- The product presents a risk of electric shock as the internal circuitry may fail whilst in use, damaging the plastic and exposing live parts.
- What to do
- Switchee Limited have de-activated the units and are providing free replacements to affected consumers. Consumers with affected products are advised to turn them off and unplug them from the wall immediately. This should not impact heating and hot water supplies.
Product information
| Type | Electrical appliances and equipment – Smart Home/Home Automation Equipment – Power Monitoring Device |
|---|---|
| Brand | MCOHome Technology |
| Model | MCO A8 |
| Barcode | 10065001082443 |
| Sales period | 01/03/2018 – 24/10/2024 |
| Country of Origin | China |
| Product Description | Air quality sensor fitted with three-pin plug. |
| Product Report and Image | Link to product image and PDF |
Hazard
The product presents a risk of electric shock as the internal circuitry may fail whilst in use, damaging the plastic and exposing live parts. If a user touches these live parts, they may receive an electric shock.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Corrective action
The product has been recalled from end users.
Switchee Limited have de-activated the units and are providing free replacements to affected consumers. Consumers with affected products are advised to turn them off and unplug them from the wall immediately. This should not impact heating and hot water supplies.
For further information, please access the Switchee website at the following link: switchee.com/recall/
Additional information
PSD notification number: 2509-0273
Notified by: Office for Product Safety and Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 1 October 2025. This page summarises an official notice. Details can change – always follow the official notice.