Mercedes-Benz Vans eCITAN and Citan recall: Initialisation of Central Control Unit
Yes – some of these vehicles are being recalled
- What's wrong
- Mercedes-Benz AG has determined that on certain Citan/eCitan model vehicles the central control unit might not initialise.
- What to do
- Contact a Mercedes-Benz Vans dealer to book the free repair. As a remedy Mercedes-Benz AG via its Mercedes-Benz service partners will update the software of the central gateway control unit on the affected vehicles.
Source: Driver and Vehicle Standards Agency (DVSA)
Check your reg on DVSA ↗
What’s wrong
Mercedes-Benz AG has determined that on certain Citan/eCitan model vehicles the central control unit might not initialise.
The fix
As a remedy Mercedes-Benz AG via its Mercedes-Benz service partners will update the software of the central gateway control unit on the affected vehicles.
Vehicles affected
| Model | Built from | Built to | Vehicles |
|---|---|---|---|
| eCITAN | 11 Sep 2024 | 27 Sep 2024 | 38 |
| Citan | 11 Sep 2024 | 27 Sep 2024 | 156 |
How to check your vehicle
Use the official DVSA checker with your registration number to see if your exact vehicle is included. If it is, the manufacturer should have written to the registered keeper. The repair is free, even if you bought the vehicle second-hand.
Updated 2 September 2025. This page summarises an official notice. Details can change – always follow the official notice.