Mercury Marine Gen 2 DTS and Avator Controls
- Affected
- Helm system used to control the direction of a boat.
- The problem
- Products fitted to boats with the specified HIN numbers present a risk of non-compliance due to an operating fault.
- What to do
- Consumers with affected products should follow the steps outlined in Annex B of the linked PDF, and if necessary, take their boat to any Mercury Marine Authorised Dealer for repair. To identify your local dealer, access the following webpage: Mercury Marine
Product information
| Type | Machinery – Industrial Pumps – Electric Engines |
|---|---|
| Brand | Mercury Marine |
| Other identifiers | All boats manufactured with a hull identification number (HIN) date before February 2025 (B525) with Gen 2 DTS controls are within scope of this recall. The manufacture date (month, year, model year) is located in the ninth through twelfth positions in the HIN. Please see Annex A in the linked PDF for further details. |
| Country of Origin | United States |
| Product Description | Helm system used to control the direction of a boat. |
| Product Report and Image | Link to product image and PDF |
Hazard
Mercury Marine has identified the potential for a fault to occur while operating boats with affected Gen 2 DTS or Avator controls. This can occur while shifting into reverse and applying throttle. A horn will sound, and the shifting and throttle commands will be limited.
Corrective action
The products are being recalled from end users.
Consumers with affected products should follow the steps outlined in Annex B of the linked PDF, and if necessary, take their boat to any Mercury Marine Authorised Dealer for repair. To identify your local dealer, access the following webpage: Mercury Marine
For further information, please contact the UK importer E. P Barrus Ltd via customerservices@barrus.co.uk
Additional information
PSD notification number: 2509-0034
Notified by: Office for Product Safety and Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 14 November 2025. This page summarises an official notice. Details can change – always follow the official notice.