Mirrorstone Infrared Panel Heater
- Affected
- Infrared panel heater with attached wall plug.
- The problem
- The product presents a high risk of burns as accessible metal parts become excessively hot during use.
- What to do
- The import has been rejected at the border.
Product information
| Type | Electrical appliances and equipment – Air Heaters (Portable) |
|---|---|
| Brand | Mirrorstone |
| Model | MS-PRM-60120 |
| Barcode | 5059364123424 |
| Serial Numbers | 20250011900, 20250011897, 5059364123424 |
| Country of Origin | China |
| Product Description | Infrared panel heater with attached wall plug. |
| Product Report and Image | Link to Product Image and PDF |
Hazard
The product presents a risk of burns as the external metal enclosure heats up during reasonably foreseeable use, reaching temperatures of 115 degrees Celsius under testing. If the user touches the enclosure of the product at this temperature, they will receive burns. Improvements are also required to the product marking, labelling and documentation.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Corrective action
The import was rejected at the border.
The product was subsequently brought into compliance and passed testing (EN 60335-2-30).
Additional information
PSD notification number: 2601-0105
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 12 January 2026. This page summarises an official notice. Details can change – always follow the official notice.