Mondelez International recalls The Natural Confectionery Co. Jelly Snakes because of undeclared wheat (gluten)
- Affected
- The Natural Confectionery Co. Jelly Snakes; The Natural Confectionery Co. Jelly Snakes; The Natural Confectionery Co. Jelly Snakes
- The problem
- Wheat (gluten)
- Allergen
- Gluten, Wheat – not shown correctly on the label. Only a risk if you're allergic or intolerant to them.
- What to do
- If you have bought the above product and have coeliac disease, and/or an allergy or intolerance to wheat or gluten, do not eat it. Instead return it to the store from where it was purchased for a full refund. For more information please visit www.cadbury.co.uk/contact or call customer services on…
Products affected
The Natural Confectionery Co. Jelly Snakes
- Pack size: 130g
- Batch code OSH0B35072 · Best before 16 December 2024
The Natural Confectionery Co. Jelly Snakes
- Pack size: 130g
- Batch code OSH0F35111, OSH0B35112, OSH0F35112 · Best before 17 December 2024
The Natural Confectionery Co. Jelly Snakes
- Pack size: 130g
- Batch code OSH0F35121 · Best before 18 December 2024
Risk
Wheat (gluten)
This product may contain wheat (gluten) making it a possible health risk for anyone with coeliac disease, and/or an allergy or intolerance to wheat or gluten.
Action taken by the company
Mondelez International is recalling the above product from customers and has contacted the relevant allergy support organisations, which will tell their members about the recall. The company has also issued a recall notice to its customers. These notices explain to customers why the product is being recalled and tell them what to do if they have bought the product. Please see the attached notice.
What you should do
If you have bought the above product and have coeliac disease, and/or an allergy or intolerance to wheat or gluten, do not eat it. Instead return it to the store from where it was purchased for a full refund. For more information please visit www.cadbury.co.uk/contact or call customer services on 0800 818181.
More information
Mondelez International is recalling The Natural Confectionery Co. Jelly Snakes because it may contain wheat (gluten) which is not mentioned on the label. As a result of a packaging error, some packs may contain Liquorice Allsorts sweets which contain wheat (gluten). This means the product is a possible health risk for anyone with coeliac disease, and/or an allergy or intolerance to wheat or gluten.
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 23 December 2023. This page summarises an official notice. Details can change – always follow the official notice.