Allergy alert 13 September 2019

Mondelez UK recalls Belvita Soft Bakes Choco Hazelnut Flavour breakfast biscuits because of undeclared milk

Yes – this has been recalled
Affected
Belvita Soft Bakes Choco Hazelnut Flavour breakfast biscuits (4 pack)
The problem
Milk
Allergen
Milk – not shown correctly on the label. Only a risk if you're allergic or intolerant to it.
What to do
If you have bought the above product and have an allergy or intolerance to milk or milk constituents, do not eat it. Instead return the product to the store from where it was bought for a full refund or contact the Mondelez consumer careline on 0800 818181.
Source: Food Standards Agency Official notice ↗

Products affected

Belvita Soft Bakes Choco Hazelnut Flavour breakfast biscuits (4 pack)

  • Pack size: 200g
  • Batch code CWS0192531 · Best before 23 December 2019

Risk

Milk
This product may contain milk making it a possible health risk for anyone with an allergy or intolerance to milk or milk constituents.

Action taken by the company

Mondalez UK is recalling the above product from customers and has contacted the relevant allergy support organisations, which will tell their members about the recall. The company has also issued a point-of-sale notice to its customers. This notice explains to customers why the product is being recalled and tells them what to do if they have bought the product. Please see the attached notice.

What you should do

If you have bought the above product and have an allergy or intolerance to milk or milk constituents, do not eat it. Instead return the product to the store from where it was bought for a full refund or contact the Mondelez consumer careline on 0800 818181.

More information

Mondelez UK is recalling Belvita Soft Bakes Choco Hazelnut Flavour breakfast biscuits because milk is not declared on the label. Some packs of the product may have been incorrectly packed with Belvita Soft Bakes Choc Chips breakfast biscuits which contain milk. This means the product is a possible health risk for anyone with an allergy or intolerance to milk or milk constituents.

Can I get a refund?

In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.

Updated 13 September 2019. This page summarises an official notice. Details can change – always follow the official notice.

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