Allergy alert 16 November 2023

Morrisons recalls Free From Gluten Choco Crackles because of undeclared allergens

Yes – this has been recalled
Affected
Free From Gluten Choco Crackles
The problem
Hazelnuts (nuts), milk, oats (that are gluten free)
Allergen
Hazelnut, Milk, Nuts, Oats (gluten-free) – not shown correctly on the label. Only a risk if you're allergic or intolerant to them.
What to do
If you have bought the above product and have an allergy to hazelnuts (nuts), an allergy or intolerance to milk or milk constituents, and/or an allergy to oats (that are gluten free), do not eat it. Instead return it to the store from where it was bought for a full…
Source: Food Standards Agency Official notice ↗

Products affected

Free From Gluten Choco Crackles

  • Pack size: 300g
  • Best before 18 September 2024

Risk

Hazelnuts (nuts), milk, oats (that are gluten free)
This product contains hazelnuts (nuts), milk, and oats (that are gluten free) making it a possible health risk for anyone with an allergy to hazelnuts (nuts), an allergy or intolerance to milk or milk constituents, and/or an allergy to oats (that are gluten free).

Action taken by the company

Morrisons is recalling the above product from customers and has contacted the relevant allergy support organisations, which will tell their members about the recall. The company has also issued a point-of-sale notice to its customers. These notices explain to customers why the product is/products are being recalled and tell them what to do if they have bought the product. Please see the attached notice.

What you should do

If you have bought the above product and have an allergy to hazelnuts (nuts), an allergy or intolerance to milk or milk constituents, and/or an allergy to oats (that are gluten free), do not eat it. Instead return it to the store from where it was bought for a full refund.

More information

Morrisons is recalling Morrisons Free From Gluten Choco Crackles because it contains hazelnuts (nuts), milk, and gluten-free oats which are not mentioned on the label. This means the product is a possible health risk for anyone with an allergy to hazelnuts (nuts), an allergy or intolerance to milk or milk constituents, and/or an allergy to oats (that are gluten free).

Can I get a refund?

In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.

Updated 16 November 2023. This page summarises an official notice. Details can change – always follow the official notice.

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