MSL Steam Cleaner, AH-SL-001
- Affected
- A black and red steam cleaner with black pipe and power supply plug.
- The problem
- The product presents a serious risk of fire as it includes a plug and fuse that do not provide adequate earthing capability.
- What to do
- The import has been rejected at the border.
Product information
| Type | Electrical appliances and equipment – Steam Cleaner |
|---|---|
| Brand | MSL |
| Model | AH-SL-001 |
| Barcode | X001OPTQHB |
| SKU | H45365R-UK |
| Country of Origin | China |
| Product description | A black and red steam cleaner with black pipe and power supply plug. |
| Product Report and Image | Link to product image and PDF |
Hazard
The product presents a serious risk of fire as it includes a plug and fuse that do not meet the dimensional requirements of the relevant standard. The plug failed to meet the requirements of BS1363-1, as the pins were measured to have a thickness above the maximum permitted 4.05 mm. The dimensions of the sleeved parts of the pins differed from the metal parts of the pins, resulting in a distinct step between the two that may result in damage to the socket.
The fuse does not comply with BS1362 as it has not been fitted with any granular filler, which is required to ensure the safe operation of the fuse under fault conditions. The endcaps were insecurely pushed on trapping the fuse wire alongside the barrel. Some of the required documentation and markings were not present.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016 or the Plugs & Sockets (Safety) Regulations 1994.
Corrective action
The import has been rejected at the border.
Additional information
PSD case number: 2309-0061
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 22 December 2023. This page summarises an official notice. Details can change – always follow the official notice.