Safety warning Serious risk 28 December 2023

Nadinola Bleaching Cream

Yes – there is an official safety warning for this
Photo of Nadinola Bleaching Cream
Photo: official notice
Affected
White outer box with orange and purple writing, with cream in jar. 63g.
The problem
The product presents a serious chemical risk due to the presence of mercury, which is prohibited in cosmetic products.
What to do
The product has been destroyed.
Source: Office for Product Safety and Standards Official notice ↗

Product information

Type Cosmetics – Bleaching Cream
Labelling Non-Oily De Luze Nadinola Bleaching Cream
Country of Origin Jamaica
Product Description White outer box with orange and purple writing, with cream in jar. 63g.
Product Report and Image Link to Product Image and PDF

Hazard

The product presents a serious chemical risk as when tested it was found to contain Mercury at a concentration of 5010 mg/kg (0.5%). Mercury is prohibited for use in cosmetic products.

For more information on how exposure to mercury can affect your health visit: https://www.gov.uk/government/publications/mercury-properties-incident-management-and-toxicology/mercury-general-information

The product also requires improvements to marking and labelling.

The product does not meet the requirements of Regulation (EC) 1223/2009 or the Cosmetic Products Enforcement Regulations 2013.

Corrective action

The product has been destroyed.

Additional information

PSD case number: 2309-0105

Notified by: Local Authority Trading Standards

Can I get a refund?

In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.

Updated 28 December 2023. This page summarises an official notice. Details can change – always follow the official notice.

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