Safety warning Serious risk 7 April 2022

Nano Ionic Facial Steamer

Yes – there is an official safety warning for this
Photo of Nano Ionic Facial Steamer
Photo: official notice
Affected
White plastic facial steamer with chrome power switch facia. Supplied in white cardboard packaging with a picture of the product on the front
The problem
The product presents a serious risk of electric shock as the requirements for class II construction had not been met.
What to do
Destruction of the product.
Source: Office for Product Safety and Standards Official notice ↗

Product information

Type Electrical appliances and equipment – Facial steamer
Barcode 000013-4282325
Country of Origin China
Counterfeit No
Product description White plastic facial steamer with chrome power switch facia. Supplied in white cardboard packaging with a picture of the product on the front
Product Report and Image Link to product image and PDF

Hazard

The product presents a serious risk of electric shock as the requirements for class II construction had not been met. The wiring was in contact with the on-off switch casing. Whilst this casing was plastic it had been covered in a conductive chrome coating. Thus, there were live parts separated from accessible conductive parts only by basic insulation. The product is also not marked with required markings.

The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.

Corrective action

Destruction of the product.

Additional information

PSD case number: 2203-0486

Notified by: Local Authority Trading Standards

Can I get a refund?

In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.

Updated 7 April 2022. This page summarises an official notice. Details can change – always follow the official notice.

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