Natural Instinct recalls Wild Venison (Natural Cat Food) as some of the ingredients were not inspected in line with EU requirements
- Affected
- Natural Instinct Wild Venison (Natural Cat Food)
- The problem
- Some of the ingredients were not inspected in line with EU requirements. The absence of inspection means the safety of the product cannot be confirmed and may therefore carry a potential risk.
- What to do
- (pet-owners): If you have bought the above product, do not feed it to any pets. Instead return it to the store from where it was bought for a full refund.
Products affected
Natural Instinct Wild Venison (Natural Cat Food)
- Pack size: All pack sizes
- Best before All dates from March 2019 until August 2019
Risk
Some of the ingredients were not inspected in line with EU requirements. The absence of inspection means the safety of the product cannot be confirmed and may therefore carry a potential risk.
Action taken by the company
Natural Instinct is recalling the above product. Point-of-sale notices will be displayed in all retail stores that are selling this product. These notices explain to customers why the product is being recalled and tell them what to do if they have bought the product. Please see the attached notice.
What you should do
(pet-owners): If you have bought the above product, do not feed it to any pets. Instead return it to the store from where it was bought for a full refund.
More information
Natural Instinct is recalling its Wild Venison (Natural Cat Food) because some of the ingredients were not inspected in line with EU requirements. The absence of inspection means the safety of the product cannot be confirmed and may therefore carry a potential risk.
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 11 December 2018. This page summarises an official notice. Details can change – always follow the official notice.