Nature Secrete Carotte Skin Lightening Cream
- Affected
- White and silver card box containing a 350ml orange plastic bottle of pale-yellow lotion.
- The problem
- This product presents a serious chemical risk as the lotion was found to contain 7.7% w/w hydroquinone.
- What to do
- The product has been withdrawn from sale. If you own one, stop using it and contact the seller.
Product: Nature Secrete Carotte Skin Lightening Cream
Hazard: This product presents a serious chemical risk as the lotion was found to contain 7.7% w/w hydroquinone.
Corrective action: Withdrawal of the product from the market.
Product information
| Type | Cosmetics – Skin Lightening Cream |
|---|---|
| Brand | Nature Secrete Carotte |
| Product Name | Nature Secrete Carotte, Lait Eclaircissant et Hydratant, a l’huile de Carotte |
| Lot | 853 |
| Country of Origin | Côte d’Ivoire |
| Product Description | White and silver card box containing a 350ml orange plastic bottle of pale-yellow lotion. |
| Product Report and Image | Link to Product Image and PDF |
Hazard
This product presents a serious chemical risk as the lotion was found to contain 7.7% w/w hydroquinone. The product also used incorrect names on the ingredient list and didn’t list the fragrance allergens.
Hydroquinone is not permitted in this type of product as it is a skin sensitiser and may cause allergic contact dermatitis.
The product does not meet the requirements of Regulation (EC) 1223/2009 or the Cosmetic Products Enforcement Regulations 2013.
Corrective action
The product has been withdrawn from the market.
Additional information
PSD case number: 2403-0050
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 1 August 2024. This page summarises an official notice. Details can change – always follow the official notice.