NCC Type C Power Charger Plug
- Affected
- A white cube shaped 3-pin Type C charger plug. Input AC100-240V 50/60Hz 0.5A
- The problem
- The product presents a serious risk of electric shock and fire as the transformer is of poor build quality.
- What to do
- Owners of the power charger should stop using it immediately and return it to The Phone Zone. For further information, please contact The Phone Zone on 07944 646462 or via email on thephonezonecheltenham@gmail.com
Product information
| Type | Electrical appliances and equipment – Power charger |
|---|---|
| Brand | NCC |
| Country of Origin | Unknown |
| Product Description | A white cube shaped 3-pin Type C charger plug. Input AC100-240V 50/60Hz 0.5A |
| Product Report and Image | Link to product image and PDF |
Hazard
The product presents a serious risk of electric shock and fire as the transformer is of poor build quality, with primary and secondary windings touching. The product also has insufficient creepage and clearance distances, and during testing, the solder on the PCB showed a possibility of lead being present.
The product was also not supplied with an instruction manual, and some of the required documentation and markings were not present.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Corrective action
The product has been recalled from end users by The Phone Zone (Cheltenham).
Owners of the power charger should stop using it immediately and return it to The Phone Zone. For further information, please contact The Phone Zone on 07944 646462 or via email on thephonezonecheltenham@gmail.com
Additional information
PSD notification number: 2501-0170
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 27 March 2025. This page summarises an official notice. Details can change – always follow the official notice.