Neatcell Mole Remover Laser Pen sold via Amazon
- Affected
- Mole removal laser with charger and plug.
- The problem
- The product presents a serious risk of burns and damage to sight.
- What to do
- The listings have been taken down. If you bought one, stop using it and contact the seller for a refund.
Product information
| Type | Electrical appliances and equipment – Mole remover laser pen |
|---|---|
| ASIN | B09MB6MDN6 |
| Additional Identifier | FBA15G9H7C82U000006 |
| Country of Origin | China |
| Product Description | Mole removal laser with charger and plug. |
| Product Report and Image | Link to Product Image and PDF |
Hazard
The product presents a serious risk of burns as the pen’s power ranged from 0.4W to 1.2W, meaning the laser’s output is similar to medical-grade lasers in Class 3B and Class 4. Due to this power output, it would mean the user could burn their skin on use or cause potential damage to sight when looking at the laser without eye protection.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Corrective action
The import has been rejected at the border and destroyed.
The listing has been removed by the online marketplace (Amazon).
Additional information
PSD case number: 2304-0017
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 26 May 2023. This page summarises an official notice. Details can change – always follow the official notice.