Safety warning High risk 12 February 2024

NEPORTAL Rechargeable LED Emergency Bulb, QP-15W (2309-0040 / 2309-0153)

Yes – there is an official safety warning for this
Photo of NEPORTAL Rechargeable LED Emergency Bulb, QP-15W (2309-0040 / 2309-0153)
Photo: official notice
Affected
An LED bulb designed for use in a power outage.
The problem
The product presents a high risk of electric shock as the base and cover on the bulb can be separated without tools to give access to live parts.
What to do
The import has been rejected at the border.
Source: Office for Product Safety and Standards Official notice ↗

Product information

Type Lighting equipment – LED Bulb
Brand NEPORTAL
Model QP-15W
Carton numbers KYD00503ZS, OM112EN15502 8025 4957 2812 8261, B0887C15H7H
Country of Origin China
Product Description An LED bulb designed for use in a power outage.
Product Report and Image Link to Product Image and PDF

Hazard

The product presents a high risk of electric shock as the base and cover on the bulb can be separated without tools to give access to live parts. If the user were to place the bulb into a light socket, and the cap of the light were to come off, the bulb inside would be live and exposed. If the user we’re to touch this, they would receive and electric shock. Some of the required documentation and markings were not present.

The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.

Corrective action

The import has been rejected at the border and destroyed.

Additional information

PSD case number: 2309-0040 and 2309-0153

Notified by: Local Authority Trading Standards

Can I get a refund?

In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.

Updated 12 February 2024. This page summarises an official notice. Details can change – always follow the official notice.

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