Nestlé UK recalls AERO Hot Chocolate products because they may contain small pieces of food-grade silica beads
- Affected
- AERO Hot Choc jars; AERO ‘Hot Choc’ sachets; AERO GO Instant ‘Hot Choc’
- The problem
- These products may contain small pieces of food-grade silica beads, making them unsafe to eat.
- What to do
- If you have bought any of the above products do not eat them. Instead, dispose of the contents and send the lid of the jar, the empty sachet or the sleeve of the cups (cardboard of plastic 8-sleeve) with your name and address for a full refund to AERO Hot…
Products affected
AERO Hot Choc jars
- Pack size: 288g
- Batch code All batch codes · Best before All date codes
AERO ‘Hot Choc’ sachets
- Pack size: 24g
- Batch code All batch codes · Best before All date codes
AERO GO Instant ‘Hot Choc’
- Pack size: 28g
- Batch code All batch codes · Best before All date codes
Risk
These products may contain small pieces of food-grade silica beads, making them unsafe to eat.
Action taken by the company
Nestlé UK is recalling the above products from customers. Point of sale notices will be displayed in all retail stores that are selling this product. These notices explain to customers why the products are being recalled and tells them what to do if they have bought the products. Please see the attached notice.
What you should do
If you have bought any of the above products do not eat them. Instead, dispose of the contents and send the lid of the jar, the empty sachet or the sleeve of the cups (cardboard of plastic 8-sleeve) with your name and address for a full refund to AERO Hot Chocolate Recall, PO BOX 205, Freepost 1374, York, YO91 1XB. Consumers with any concerns can call Nestlé UK free on 00800 63785385.
More information
Nestlé UK is taking a precautionary step of recalling AERO Hot Chocolate products because a small number of packs may contain small pieces of food-grade silica beads, making them unsafe to eat.
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 1 December 2022. This page summarises an official notice. Details can change – always follow the official notice.