NICGIGA 11 Port Gigabit PoE Switch
- Affected
- A black metal cased 11 port PoE switch
- The problem
- The product presents a serious risk of electric shock as when tested, the earth wire in the mains IEC power cord supplied was found to be wired to the live terminal of the plug. Additionally, the fuse does not comply with BS1362.
- What to do
- The listings have been taken down. If you bought one, stop using it and contact the seller for a refund.
Product information
| Type | Electrical appliances and equipment – PoE Switch |
|---|---|
| Brand | NICGIGA |
| Model number | AI-GS0821P |
| Amazon ASIN | B0939VVZZ8 |
| Country of Origin | China |
| Product Description | A black metal cased 11 port PoE switch |
| Product Report and Image | Link to product image and PDF |
Hazard
The product presents a serious risk of electric shock as when tested, the earth wire in the mains IEC power cord supplied was found to be wired to the live terminal of the plug. When connected to power, the device won’t work but the conductive casing then becomes live, meaning that in the highly likely event the consumer touches the outer casing, they will receive an electric shock. Furthermore, the fuse did not comply with BS1362 as the length was only measured to be 24.35mm, below the required minimum of 25mm. The endcaps on the fuse were insecurely fixed, and the fuse had not been supplied with any granular filler. The instructions supplied with the product were deemed inadequate as they did not contain sufficient information to ensure the correct and safe use of the equipment.
The product does not comply with the Electrical Equipment (Safety) Regulations 2016.
Corrective action
Recall of product from end users.
The listing has been removed by the online marketplace (Amazon).
Additional information
PSD case number: 2301-0164
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 16 February 2023. This page summarises an official notice. Details can change – always follow the official notice.