Niluoya Phone Charger 2M Cable with Wall Plug sold via Amazon
- Affected
- 2 white charger plugs with 2 USB sockets each and 2 white and silver charging cables
- The problem
- The product poses a high risk of electric shock as there is poor insulation and inadequate creepage and clearance. There was also no triple insulation wire used in the transformer.
- What to do
- The listings have been taken down. If you bought one, stop using it and contact the seller for a refund.
Product information
| Type | Electrical appliances and equipment – Charger |
|---|---|
| Brand | Niluoya |
| Model number | HC68A |
| ASIN | B08CMYBV8T |
| Product Description | 2 white charger plugs with 2 USB sockets each and 2 white and silver charging cables |
| Product Report and Image | Link to Product Image and PDF |
Hazard
The product poses a high risk of electric shock as there is poor insulation and inadequate creepage and clearance. There was also no triple insulation wire used in the transformer. Electrical insulation between mains / accessible parts may degrade over time as creepage & clearances distances are insufficient (measured 0.6mm). The product also failed the electric strength test at 3000V and was not supplied with all the required documentations and markings.
The product does not comply with the Electrical Equipment (Safety) Regulations 2016.
Corrective action
OPSS is requiring the recall of the product from end users.
The listing has been removed from the online marketplace (Amazon).
Additional information
PSD case number:2208-0038
Notified by: Office for Product Safety and Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 7 February 2023. This page summarises an official notice. Details can change – always follow the official notice.