Nisa recalls Heritage Dark Chocolate because of undeclared milk
- Affected
- Heritage Dark Chocolate
- The problem
- Milk
- Allergen
- Milk – not shown correctly on the label. Only a risk if you're allergic or intolerant to it.
- What to do
- If you have bought the above product and have an allergy or intolerance to milk or milk constituents, do not eat it. Instead return it to the store from where it was bought for a full refund.
Products affected
Heritage Dark Chocolate
- Pack size: 90g
- Best before 5 December 2019
Risk
Milk
This product contains milk making it a possible health risk for anyone with an allergy or intolerance to milk or milk constituents.
Action taken by the company
Nisa is recalling the above product from customers and has been advised to contact the relevant allergy support organisations, which will tell their members about the recall. The company has also issued a point-of-sale notice to its customers. These notices explain to customers why the product is being recalled and tell them what to do if they have bought the product. Please see the attached notice.
What you should do
If you have bought the above product and have an allergy or intolerance to milk or milk constituents, do not eat it. Instead return it to the store from where it was bought for a full refund.
More information
Nisa is recalling its Heritage Dark Chocolate because it contains milk which is not mentioned on the label. Due to a packaging error, the product contains Heritage Milk Chocolate not Dark Chocolate. This means the product is a possible health risk for anyone with an allergy or intolerance to milk or milk constituents.
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 16 November 2018. This page summarises an official notice. Details can change – always follow the official notice.