Nomoy Pet Reptile Heat Lamp
- Affected
- Reptile heat lamp with black power supply cord in dark cardboard packaging with an image of a lizard on the face. All batches are affected.
- The problem
- The product has been recalled as the dimensions of the plug face were non-compliant which can allow access to live parts when plugging in, or unplugging, the plug from the socket.
- What to do
- Stop using it and contact the seller or manufacturer for a refund, repair or replacement.
Product information
| Type | Electrical appliances and equipment – Reptile Heat Lamp |
|---|---|
| Model | NJ-07 |
| Barcodes | 5060617753077, X001J388TP |
| Amazon ASIN | B08MYC3N56 |
| Country of Origin | Unknown |
| Product description | Reptile heat lamp with black power supply cord in dark cardboard packaging with an image of a lizard on the face. All batches are affected. |
| Product Report and Image | Link to Product Image and PDF |
Hazard
The product presents a serious risk of electric shock as the dimensions of the plug face were non-compliant which can allow access to live parts when plugging in, or unplugging, the plug from the socket. The fuse was also noncompliant and counterfeit, which can allow the product to become live under fault conditions. The cable can also be worked loose from the clamp by hand, allowing access to the live wire.
The product also required improvements to marking, labelling and documentation.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016 or the Plugs & Sockets (Safety) Regulations 1994.
Corrective action
The product has been recalled from end users. Access the Finest-Filters website for further information: https://www.finest-filters.co.uk/urgent-product-recall-notification-8-5-reptile-vivarium-lighting-dome-heat-bulb-lamp-holder
Additional information
PSD case number: 2305-0095
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 15 December 2023. This page summarises an official notice. Details can change – always follow the official notice.