Nuagé Ceramide Gentle Cleanser
- Affected
- Cleansing lotion supplied in a 250ml white plastic bottle with white, green and blue label.
- The problem
- The product presents a microbiological risk as it contains an excessive level of aerobic mesophilic bacteria.
- What to do
- The product has been recalled from end users. Consumers are advised to stop using the product and return the item to the retailer from whom you purchased the product as soon as possible.
Product information
| Type | Cosmetics – Facial Cleanser |
|---|---|
| Barcode | 5053249265476 |
| Item Number | NUA1165 |
| Affected Batches | 2307-165, 2308-165, 2406-165 |
| Country of Origin | Turkey |
| Product Description | Cleansing lotion supplied in a 250ml white plastic bottle with white, green and blue label. |
| Product Report and Image | Link to product image and PDF |
Hazard
The product contains an excessive level of aerobic mesophilic bacteria (measured values up to 490 000 cfu/g). If used on damaged skin, or if in contact with the eyes, the product may cause infection or irritation.
The product does not meet the requirements of Regulation (EC) 1223/2009 or the Cosmetic Products Enforcement Regulations 2013.
Corrective action
The product has been recalled from end users. Consumers are advised to stop using the product and return the item to the retailer from whom you purchased the product as soon as possible.
151 Products Ltd Customer Service team can be contacted Monday to Friday, 9am-5pm at +44(0)161 839 5949
Additional information
PSD notification: 2501-0157
Notified by: Office for Product Safety and Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 22 January 2025. This page summarises an official notice. Details can change – always follow the official notice.