NZXT H1 Computer Cases
- Affected
- The computer cases have a black tempered glass front with the NZXT brand name at the bottom. The model number and serial number are located on the bottom of the case.
- The problem
- Product presents a risk of fire as the metal screws that attach the PCIe riser assembly to the chassis can cause a short in the printed circuit board and overheat.
- What to do
- The product has been recalled from end users.
Product information
| Type | Electrical Appliances and Equipment – Computer Cases |
|---|---|
| Models | CA-H16WR-B1 & CA-H16WR-W1 |
| Serial numbers | 1200233400001 to 1203962204202, 00648999610844189725 to 00648999610844206361, and 0120AC00100001 to 01211C01900285 |
| Product description | The computer cases have a black tempered glass front with the NZXT brand name at the bottom. The model number and serial number are located on the bottom of the case. |
| Product Report and Image | Link to Product Image and PDF |
Hazard
Metal screws that attach the PCIe riser assembly to the chassis can cause a short in the printed circuit board and overheating, posing a fire hazard due to the circuit board’s design.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Corrective action
The product has been recalled from end users. Recall site: https://info.nzxt.com/h1-safety-notice/
Additional information
PSD case number: 2103-0029
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 12 March 2021. This page summarises an official notice. Details can change – always follow the official notice.