‘Oen Setp’ Hot Air Hair Dryer brush and styler sold via Amazon (ASIN: B08RSM5HBD)
- Affected
- Black and pink electric hair dryer brush and styler with black power supply cord and plug. Supplied in black cardboard packaging with ‘Oen setp’ branding and white text reading ‘Hair Dryer and Styler’.
- The problem
- The product presents a high risk of fire and burns
- What to do
- We recommend users stop using this product immediately. Contact the distributor you purchased from to request redress.
Product information
| Type | Electrical appliances and equipment – hair dryer/styler |
|---|---|
| Model | 5250 |
| Barcode | X001AP29J7 and 6997201732189 |
| ASIN | B08RSM5HBD |
| Listing Name | SUQ Hair Dryer Brush, Hot Air Brush, Negative Ionic Curler Straightening Comb, Hot Air Styler Volumizer Brush Anti Scald, Electric Hair Dryer Styler Brush Suitable for All Hair Types |
| Country of Origin | China |
| Product description | Black and pink electric hair dryer brush and styler with black power supply cord and plug. Supplied in black cardboard packaging with ‘Oen setp’ branding and white text reading ‘Hair Dryer and Styler’. |
| Product Report and Image | Link to Product Image and PDF |
Hazard
The product has been identified as presenting a risk of fire and burns due to multiple safety defects. The plug was incorrectly rated for the fuse link fitted, presenting a fire hazard. Although the heating element was fitted with a device to interrupt power in response to abnormal temperatures, the device did not operate in sufficient time to prevent flames from being produced from the appliance in abnormal conditions, presenting a fire hazard.
The mains supply cord was too thin, had excessive resistance and was protected by an incorrectly rated fuse link, presenting a fire hazard. The product also requires improvements to labelling, markings and instructions.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016 or the Plugs & Sockets (Safety) Regulations 1994.
Corrective action
The product has been recalled from end users and listings removed by the online marketplace (Amazon).
We recommend users stop using this product immediately. Contact the distributor you purchased from to request redress.
Additional information
PSD case number: 2206-0053
Notified by: Office for Product Safety and Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 8 July 2022. This page summarises an official notice. Details can change – always follow the official notice.