Recall High risk 8 July 2022

One Step Hair Dryer and Styler sold via Amazon (ASIN: B096FY8LXP)

Yes – this has been recalled
Affected
Black and pink electric hair dryer and styler with black power supply cord and plug. Supplied in black cardboard packaging with ‘One Step’ branding and an image of the product on the face.
The problem
The product presents a high risk of fire, electric shock and burns.
What to do
We recommend users stop using this product immediately. Contact the distributor you purchased from to request redress.
Source: Office for Product Safety and Standards Official notice ↗

Product information

Type Electrical appliances and equipment – hair dryer/styler
Model Number 2336
Barcode X001DSHRJX
ASIN B096FY8LXP
Listing Name Hair Dryer Brush Hot Air Brush – 3 in 1 Hair Dryer and Volumizer Brush Curler Hot Hair Comb Styling Brush
Country of Origin China
Product description Black and pink electric hair dryer and styler with black power supply cord and plug. Supplied in black cardboard packaging with ‘One Step’ branding and an image of the product on the face.
Product Report and Image Link to Product Image and PDF

Hazard

The product has been identified as presenting a risk of fire, burns and electric shock due to multiple safety defects. The product’s plug does not meet the dimensional requirements of the relevant standard (BS1363), presenting an electric shock hazard when plugging it in, or pulling it out of a mains electrical socket. The plug itself was incorrectly rated for the fuse (link) fitted and the rated power of the appliance, presenting a fire hazard. The mains plug was also not fitted with a fuse link conforming to the relevant standard (BS1362), and was incorrectly rated for the plug and supply cord fitted. Additionally, the mains supply cord was too thin, had excessive resistance and was protected by an incorrectly rated fuse link.

It is also possible to remove parts of the item by hand and without use of a tool, leaving access to single isolation mains wiring, presenting a risk of electric shock. The product also requires improvements to labelling, markings and instructions.

The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016 or the Plugs & Sockets (Safety) Regulations 1994.

Corrective action

The product has been recalled from end users and listings removed by the online marketplace (Amazon).

We recommend users stop using this product immediately. Contact the distributor you purchased from to request redress.

Additional information

PSD case number: 2206-0046

Notified by: Office for Product Safety and Standards

Can I get a refund?

In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.

Updated 8 July 2022. This page summarises an official notice. Details can change – always follow the official notice.

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