One Step Hot Air Brush
- Affected
- Electric hot hair dryer styler brush supplied in black cardboard packaging.
- The problem
- The product presents a serious risk of electric shock as the plug pins are too close to the periphery of the plug.
- What to do
- The import has been rejected at the border.
Product information
| Type | Electrical appliances and equipment – hair dryer/styler |
|---|---|
| Brand | One Step |
| Model Number | 5250 and 2336 9on |
| Country of Origin | Unknown |
| Product description | Electric hot hair dryer styler brush supplied in black cardboard packaging. |
| Product Report and Image | Link to Product Image and PDF |
Hazard
This product presents a serious risk of electric shock as the plug pins are too close to the periphery of the plug presenting a risk of electric shock, if the consumer plugs the plug into the socket the metal parts of the pings open the socket apertures, causing the earth pin to be sheathed and not properly making contact. This means that the consumers fingers can still touch the plug pins whilst plugged in, causing an electric shock.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016 or the Plugs & Sockets etc. (Safety) Regulations 1994.
Corrective action
The import has been rejected at the border.
Additional information
PSD case number: 2405-0075
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 6 June 2024. This page summarises an official notice. Details can change – always follow the official notice.