Original Royal Milk Face Cream
- Affected
- Glass jar with white and gold lid. Original royal milk face cream SPF30 lightening spot removal face cream.
- The problem
- The product presents a serious chemical risk as it contains hydroquinone, which is prohibited in this type of product.
- What to do
- The import has been rejected at the border.
Product: Original Royal Milk Face Cream
Hazard: The product presents a serious chemical risk as it contains hydroquinone, which is prohibited in this type of product.
Corrective action: The import has been rejected at the border.
Product information
| Type | Cosmetics – Face Lightening Cream |
|---|---|
| Model | SPF30 |
| Country of Origin | Nigeria |
| Product Description | Glass jar with white and gold lid. Original royal milk face cream SPF30 lightening spot removal face cream. |
| Product Report and Image | Link to product image and PDF |
Hazard
The product presents a serious chemical risk due to the presence of hydroquinone. Hydroquinone is prohibited in this type of product as it is a skin sensitiser and may cause allergic contact dermatitis.
The product also requires improvements to marking and labelling.
The product does not meet the requirements of Regulation (EC) 1223/2009 or the Cosmetic Products Enforcement Regulations 2013.
Corrective action
The import has been rejected at the border.
Additional information
PSD case number: 2401-0106
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 12 February 2024. This page summarises an official notice. Details can change – always follow the official notice.