Ossa recalls Ossa Organic Chicken Bone, Beef Bone and Vegetable broth because of a labelling error showing an incorrect use-by date label.
- Affected
- Ossa Organic Chicken Bone Broth; Ossa Organic Beef Bone Broth; Ossa Organic Vegetable Broth
- The problem
- An extended date was put on the product, making it unsafe for consumers to eat.
- What to do
- If you have bought any of the above products do not eat them. Instead, return them to the store from where they were bought for a full refund, no receipt is required. If you would like any further information, please contact hello@ossaorganic.com.
Products affected
Ossa Organic Chicken Bone Broth
- Pack size: 500g
- Batch code 2204 · Use by 05 November 2023
Ossa Organic Beef Bone Broth
- Pack size: 500g
- Batch code 2203 · Use by 05 November 2023
Ossa Organic Vegetable Broth
- Pack size: 500g
- Batch code 2114 · Use by 05 November 2023
Risk
An extended date was put on the product, making it unsafe for consumers to eat.
Action taken by the company
Ossa Organic is recalling the above products from customers. The company has also issued a point-of-sale notice to its customers. These notices explain to customers why the product is being recalled and tells them what to do if they have bought the product. Please see attached notice.
What you should do
If you have bought any of the above products do not eat them. Instead, return them to the store from where they were bought for a full refund, no receipt is required. If you would like any further information, please contact hello@ossaorganic.com.
More information
Ossa organic is recalling Ossa Organic Chicken Bone, Beef Bone and Vegetable Broth because of a labelling error which shows an incorrect use-by date, making them unsafe to eat.
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 23 June 2023. This page summarises an official notice. Details can change – always follow the official notice.