Recall Serious risk 5 November 2021

Outwell Deep Chill 29, Deep Chill 38, Deep Chill 50 Chillers

Yes – this has been recalled
Photo of Outwell Deep Chill 29, Deep Chill 38, Deep Chill 50 Chillers
Photo: official notice
Affected
A chiller box in three different capacities all with a light grey box and a black lid and carrying handles.
The problem
This product poses a serious risk of electric shock and electrocution because the electrical insulation is inadequate.
What to do
Stop using it and contact the seller or manufacturer for a refund, repair or replacement.
Source: Office for Product Safety and Standards Official notice ↗

Product information

Type Electrical appliances and equipment – chiller
Barcodes 5709388109538, 5709388109545, 5709388109552
Product Numbers 590179, 590180, 590181
Lot/Batch numbers 12199670, 12209670
Country of Origin Denmark
Product description A chiller box in three different capacities all with a light grey box and a black lid and carrying handles.
Product Report and Image Link to Product Image and PDF

Hazard

This product poses a serious risk of electric shock and electrocution because the electrical insulation is inadequate.

There is a risk of receiving an electric shock from a live part if internal wireway are damaged. Furthermore, the product is missing earth conductor.

The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016

Corrective action

The product has been recalled from end users.

Additional information

PSD case number: 2110-0303

Notified by: Office for Product Safety and Standards

Can I get a refund?

In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.

Updated 5 November 2021. This page summarises an official notice. Details can change – always follow the official notice.

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