Oxyled Snowflake Lighting Chain
- Affected
- 3 metre snowflake lighting chain packaged in a cardboard box with printed brand Oxyled logo.
- The problem
- The product presents a high risk of electric shock due to poor quality instructions and consequent incorrect installation.
- What to do
- The listings have been taken down. If you bought one, stop using it and contact the seller for a refund.
Product information
| Type | Lighting products – snowflake lighting chain |
|---|---|
| Brand | Oxyled |
| SKU | D05-2424B-02 |
| Barcode | X001ELL77R |
| Country of Origin | China |
| Product description | 3 metre snowflake lighting chain packaged in a cardboard box with printed brand Oxyled logo. |
| Product Report and Image | Link to Product Image and PDF |
Hazard
The product presents a high risk of electric shock as the product is not accompanied with adequate instructions and safety information in a language easily understood by consumers and other end users. This presents a safety risk as consumers may incorrectly install the chain due to inadequate instructions and receive an electric shock as a result.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Corrective action
The product has been withdrawn from the market and the listing has been removed by the online marketplace (Amazon).
Additional information
PSD case number: 2201-0014
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 14 January 2022. This page summarises an official notice. Details can change – always follow the official notice.