Pet Cage & Pet Heating Pad sold via Amazon
- Affected
- An incubator box for pets with an installed heating pad.
- The problem
- The product presents a serious risk of electric shock as wiring is accessible to the pets when occupying the cage.
- What to do
- The import has been rejected at the border and destroyed.
Product information
| Type | Electrical appliances and equipment – Pet Cage & Pet Heating Pad |
|---|---|
| Amazon Identifier | FBA15JRTQ12WU000030 |
| SKU | X0022XXMLF |
| Country of Origin | China |
| Product Description | An incubator box for pets with an installed heating pad. |
| Product Report and Image | Link to product image and PDF |
Hazard
This product presents a serious risk of electric shock as the instructions were inadequate in relation to keeping wires out of reach of the pets in the crate. If a pet is placed in the crate and left unsupervised, and the wire for heating the pad is accessible to them. They may bite through the wires, leading to an electric shock.
The heating radiators were not guarded, leaving hot surfaces accessible to the pet. Additionally, a temperature and humidity indicating device is supplied with the product, to be stored in the cage. The indicator presents a choking hazard, and as it contains a button cell battery, could cause internal burns to the pet.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Corrective action
The import has been rejected at the border and destroyed.
Additional information
PSD notification number: 2501-0180
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 30 January 2025. This page summarises an official notice. Details can change – always follow the official notice.