Philips Pressurized Steam Generator Iron
- Affected
- A steam iron with 2 component parts, an iron part and a steam generator available in several colours. You can find the product model number and code numbers under the appliance.
- The problem
- The product presents a medium risk of burns as the welding seam may fail.
- What to do
- The product has been recalled from end users. We recommend that owners stop using the product immediately and unplug it from mains power supply.
Product information
| Type | Electrical appliances and equipment – Pressurized Steam Generator Iron |
|---|---|
| Brand | Philips |
| Model | starting with GC96 or PSG8 |
| Batch Numbers | 2419, 2420, 2421, 2422, 2423, 2424, 2425, 2426, 2427, 2428, 2429, 2430, 2431, 2432, 2433, 2434, 2435, 2436, 2437, 2438, 2439, 2440, 2441 |
| Production Period | May 2024 – October 2024 |
| Country of Origin | Indonesia |
| Product Description | A steam iron with 2 component parts, an iron part and a steam generator available in several colours. You can find the product model number and code numbers under the appliance. |
| Product Report and Image | Link to product image and PDF |
Hazard
The product presents a risk of burns to the user as it has been identified that the welding seam of the boiler can split open.
The failure of the welding seam leads to the escape of hot steam which can burn the user.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Corrective action
The product has been recalled from end users. We recommend that owners stop using the product immediately and unplug it from mains power supply.
A modification programme is underway for repairs and refunds.
For further information and to register your product, access the Philips recall page at the following link: Recall – Philips
Additional information
PSD case number: 2411-0072, 2512-0206
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 21 November 2024. This page summarises an official notice. Details can change – always follow the official notice.