Phonak CA Roger Charging Case
- Affected
- Roger Charging Case capable of simultaneously charging up to 16 transmitter units from the Roger for Education portfolio. Please access Annex A on the PDF below for a full list of affected serial numbers.
- The problem
- The products present a low risk of fire as it is possible for overheating and melting to occur around the USB charging connectors.
- What to do
- Owners are advised to stop using the charger, check the serial number and contact their provider to arrange for the return of affected products.
Product information
| Type | Electrical appliances and equipment – Chargers |
|---|---|
| Model | 055-4087 |
| Country of Origin | Germany |
| Product Description | Roger Charging Case capable of simultaneously charging up to 16 transmitter units from the Roger for Education portfolio. Please access Annex A on the PDF below for a full list of affected serial numbers. |
| Product Report and Image | Link to product image and PDF |
Hazard
The products present a low risk of fire as it is possible for overheating and melting to occur around the USB charging connectors when charging products.
The products do not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Corrective action
The product has been recalled from end users.
Owners are advised to stop using the charger, check the serial number and contact their provider to arrange for the return of affected products.
Additional information
PSD notification number: 2505-0215
Notified by: Office for Product Safety and Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 2 June 2025. This page summarises an official notice. Details can change – always follow the official notice.