Plastic toy telephone on wheels

- Affected
- Colourful toy phone packaged in a clear plastic bag.
- The problem
- This product presents a serious risk of choking, injuries, strangulation and asphyxiation due to small parts, sharp points, rope’s cross section being lower than the allowed limit and packaging’s thickness being less than the permissible limit.
- What to do
- The listings have been taken down. If you bought one, stop using it and contact the seller for a refund.
Product information
| Type | Toys – Toy Phone |
|---|---|
| eBay ID | 133602550473 |
| Country of Origin | China |
| Product description | Colourful toy phone packaged in a clear plastic bag. |
| Product Report and Image | Link to Product Image and PDF |
Hazard
This product poses a serious risk of choking as small parts can be produced if the product is dropped or placed under tension at 17N. If small parts are created, a young child may place the part in their mouth and choke. When tested in accordance with the impact test, the toy’s wheel broke and presented a sharp point, which may cause injuries.
The self-retractable rope on the phone has a cross section of 0.70mm when subjected to a tensile force of 25 N + 2 N. This is lower than the limit of 1.5mm and may cause a strangulation hazard to a child. The product’s flexible plastic bag used for packaging also has an area greater than 100mm x 100mm and the bag thickness measured as 0.21mm, which is less than the minimum permissible limit of 0.038mm. The bag therefore poses a potential asphyxiation hazard.
This product does not meet the requirements of the Toys (Safety) Regulations 2011.
Corrective action
The product has been recalled from end users.
The listing has been removed by the online marketplace (eBay).
Additional information
PSD case number: 2109-0141
Notified by: Office for Product Safety and Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 10 September 2021. This page summarises an official notice. Details can change – always follow the official notice.