Vehicle recall 25 May 2023

Polestar Automotive POLESTAR 1 recall: There is a potential for the high voltage battery to overheat when fully charged and the vehicle remains plugged in once full charge is reached.

Yes – some of these vehicles are being recalled
What's wrong
There is a potential for the high voltage battery to overheat when fully charged and the vehicle remains plugged in once full charge is reached.
What to do
Contact a Polestar Automotive dealer to book the free repair. Replace the battery cell modules and restore the electric driving range to full capacity if the temporary software fix from R10202 has been previously downloaded to the vehicle.
Source: Driver and Vehicle Standards Agency (DVSA) Check your reg on DVSA ↗

What’s wrong

There is a potential for the high voltage battery to overheat when fully charged and the vehicle remains plugged in once full charge is reached.

The fix

Replace the battery cell modules and restore the electric driving range to full capacity if the temporary software fix from R10202 has been previously downloaded to the vehicle.

Vehicles affected

Model Built from Built to Vehicles
POLESTAR 1 11 Sep 2019 12 May 2021 5

How to check your vehicle

Use the official DVSA checker with your registration number to see if your exact vehicle is included. If it is, the manufacturer should have written to the registered keeper. The repair is free, even if you bought the vehicle second-hand.

Updated 25 May 2023. This page summarises an official notice. Details can change – always follow the official notice.

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