Portable Fan Heater sold via GroupOn
- Affected
- Programmable Space Heater with LED display with direct plug-in to electrical socket, small remote control and instructions manual.
- The problem
- The product presents a serious risk of electric shock as the plug face did not meet the dimensional and constructional requirements of the standard and was not securely attached to the product.
- What to do
- We recommend owners to stop using the product immediately. Contact the distributor you purchased from to request redress.
Product information
| Type | Electrical appliances and equipment – Fan heater |
|---|---|
| Barcode | 6920708136549 |
| Country of Origin | China |
| Product Description | Programmable Space Heater with LED display with direct plug-in to electrical socket, small remote control and instructions manual. |
| Product Report and Image | Link to Product Image and PDF |
Hazard
The product presents a serious risk of electric shock as the plug is not securely attached to the body of the heater and can be freely moved by hand, potentially giving the consumer access to live parts. The product does not comply with BS 1363 as the length and disposition of the neutral and live pins were not within the required limits. The product was also missing required documentation and markings and the instructions were poorly translated and typed in English.
The product does not meet the requirements of Electrical Equipment (Safety) Regulations 2016.
Corrective action
We recommend owners to stop using the product immediately. Contact the distributor you purchased from to request redress.
The listing has been removed by the online marketplace (GroupOn).
Additional information
PSD case number: 2301-0197
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 16 February 2023. This page summarises an official notice. Details can change – always follow the official notice.