PowerConnections Europe to UK Mains Connector Converter (13A)
- Affected
- A black three-pin travel converter for European 2 pin plugs to a UK 3 pin plug with a hinged lid secured with a screw and external fuse access. The plug uses 12 Amps to convert a non-earthed Euro plug to UK three prong plug.
- The problem
- The product presents a risk of fire as it has the incorrect converter fitted.
- What to do
- The product has been recalled from end users.
Product information
| Type | Electrical appliances and equipment – Travel adapter |
|---|---|
| Brand | La Redoute |
| Country of Origin | United Kingdom |
| Product Description | A black three-pin travel converter for European 2 pin plugs to a UK 3 pin plug with a hinged lid secured with a screw and external fuse access. The plug uses 12 Amps to convert a non-earthed Euro plug to UK three prong plug. |
| Product Report and Image | Link to product image and PDF |
Hazard
The adapter presents a risk of fire as it has been identified that some plugs have been incorrectly fitted with a 13-amp converter, instead of a 3-amp converter.
Should a consumer use the adapter to connect a non-UK plug it may overheat, leading to a fire.
The product does not meet the requirements of the General Product Safety Regulations 2005 or the Plugs and Sockets etc. (Safety) Regulations 1994.
Corrective action
The product has been recalled from end users.
Affected users have been contacted directly by La Redoute. For further assistance, call 033 0303 0199 or email helpline@redoute.co.uk.
Additional information
PSD notification number: 2411-0081
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 21 November 2024. This page summarises an official notice. Details can change – always follow the official notice.