Recall 29 September 2023

Powerplus LED candle bulbs

Yes – this has been recalled
Photo of Powerplus LED candle bulbs
Photo: official notice
Affected
Candle LED bulbs.
The problem
The product has been recalled as it has been identified that over time, the glue on the bulbs can disintegrate, which could potentially result in an electric shock to the user.
What to do
The product has been recalled from end users by the importer. Affected consumers are advised to return their candle bulbs to their original supplier.
Source: Office for Product Safety and Standards Official notice ↗

Product information

Type Lighting equipment – LED Lightbulbs
Brand Powerplus
Affected UK model numbers 3328, 3411, 3412, 3327, 3405, 3408, 3407, 3406, 3012, 3020, 3015, 3013, 3001, 3011, 3010, 3002, 3447, 3449, 3448, 3438, 3440, 3439
Country of Origin China
Product description Candle LED bulbs.
Product Report and Image Link to Product Image and PDF

Hazard

The product has been recalled as it has been identified that over time, the glue on the bulbs can disintegrate, which could potentially result in an electric shock to the user.

The affected models do not meet the requirements of the General Product Safety Regulations 2005.

Corrective action

The product has been recalled from end users by the importer. Affected consumers are advised to return their candle bulbs to their original supplier.

Additional information

PSD case number: 2309-0022

Notified by: Local Authority Trading Standards

Can I get a refund?

In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.

Updated 29 September 2023. This page summarises an official notice. Details can change – always follow the official notice.

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