Pretty White! Lightening Body Cream (2508-0034b)
- Affected
- Red and white pot containing pink cream.
- The problem
- The product presents a serious chemical risk as it was found to contain 5.0% w/w hydroquinone.
- What to do
- The import has been rejected at the border.
Product information
| Type | Cosmetics, personal care and grooming – Bleaching/Lightening Products |
|---|---|
| Brand | Pretty White! |
| Other product identifiers | L C2.4103.A, F 08.23 E 08.25 |
| Country of Origin | Ivory Coast |
| Product Description | Red and white pot containing pink cream. |
| Product Report and Image | Link to product image and PDF |
Hazard
The product presents a serious chemical risk as it was found to contain 5.0% w/w hydroquinone. The ingredients list did not state the presence of hydroquinone. Improvements are also required to product marking and labelling. Hydroquinone is a skin sensitiser and may cause allergic contact dermatitis.
The product does not meet the requirements of Regulation (EC) 1223/2009 or the Cosmetic Products Enforcement Regulations 2013.
Corrective action
The import has been rejected at the border and destroyed.
Additional information
PSD notification number: 2508-0034b
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 12 August 2025. This page summarises an official notice. Details can change – always follow the official notice.