Primula updates recall of all Primula Cheese tubes because of Clostridium botulinum
- Affected
- Primula Plain Original Cheese Spread; Primula Cheese Spread with Smoked Paprika; Primula Cheese Spread with Jalapenos; Primula Light Cheese Spread; Primula Cheese Spread with Ham; Primula Cheese Spread with Chives
- The problem
- Manufacturing controls that could potentially affect the safety of the products listed above could not be demonstrated satisfactorily by the company.
- What to do
- If you have bought any of the above products, do not eat them. Instead contact Primula on 0800 716 551 or primula@kavli.co.uk to arrange a refund. If customers are making an essential trip to the store from where it was bought, they can return the item in-store for a full…
Products affected
Primula Plain Original Cheese Spread
- Pack size: 150g
- Best before From 25 December 2020 up to and including 28 January 2021
Primula Cheese Spread with Smoked Paprika
- Pack size: 150g
- Best before From 25 December 2020 up to and including 28 January 2021
Primula Cheese Spread with Jalapenos
- Pack size: 150g
- Best before From 25 December 2020 up to and including 28 January 2021
Primula Light Cheese Spread
- Pack size: 150g
- Best before From 25 December 2020 up to and including 28 January 2021
Primula Cheese Spread with Ham
- Pack size: 150g
- Best before From 25 December 2020 up to and including 28 January 2021
Primula Cheese Spread with Chives
- Pack size: 150g
- Best before From 25 December 2020 up to and including 28 January 2021
Primula Cheese Spread with Prawns
- Pack size: 150g
- Best before From 25 December 2020 up to and including 28 January 2021
Primula Original Cheese Spread (ambient)
- Pack size: 100g
- Best before From 30 October 2020 up to and including 10 December 2020
Primula Cheese Spread with Ham (ambient)
- Pack size: 100g
- Best before From 30 October 2020 up to and including 10 December 2020
Primula Cheese spread with Chives (ambient)
- Pack size: 100g
- Best before From 30 October 2020 up to and including 10 December 2020
Risk
Manufacturing controls that could potentially affect the safety of the products listed above could not be demonstrated satisfactorily by the company.
The issue relates to controlling factors to prevent the growth and toxin production of Clostridium botulinum. Botulinum toxin may cause a serious form of food poisoning called botulism and can be fatal.
A recall from customers is being carried out as a precautionary measure.
Action taken by the company
Primula Ltd is recalling the above products. Point of sale notices will be displayed in all retail stores that are selling these products. These notices explain to customers why the products are being recalled and tell them what to do if they have bought the product. Please see the attached notice.
What you should do
If you have bought any of the above products, do not eat them. Instead contact Primula on 0800 716 551 or primula@kavli.co.uk to arrange a refund. If customers are making an essential trip to the store from where it was bought, they can return the item in-store for a full refund.
More information
Primula Ltd is recalling all Primula Cheese tubes, (chilled and ambient) because the products might be contaminated with Clostridium botulinum due to a production fault. They have taken the precautionary step of recalling all products because one product might contain Clostridium botulinum.
This is an update on the previous Product Recall Information Notice issued on 16 June 2020 which related to all ‘Best before’ dates of the affected Primula products.
Specific ‘Best before’ dates for the products listed below have been updated.
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 17 June 2020. This page summarises an official notice. Details can change – always follow the official notice.