Prism Zenso 5 Amp USB Charging Tower sold by TK Maxx
- Affected
- USB charger tower unit in black
- The problem
- The product presents a risk of electric shock as the plug portion (pins) do not meet with dimensional requirements and there is also no fuse link.
- What to do
- The product has been recalled from end users. Customers are advised stop using it immediately and return to any TK Maxx or Homesense store for a full refund. For further information, please access the TK Maxx website at: https://www.tkmaxx.com/uk/en/product-recall-zenso-five-amp-usb-charging-tower-unit
Product information
| Type | Electrical appliances and equipment – Charging Tower |
|---|---|
| Product identifiers | The product code shown on the price sticker and the receipt will be either 394186, 394188 or 437937. The model number on the base of the product will begin with; ELE-5141 |
| Sales Period | The product was on sale in TK Maxx and Homesense stores, and online at tkmaxx.com, between January 2023 and June 2023 |
| Country of Origin | China |
| Product Description | USB charger tower unit in black |
| Product Report and Image | Link to product image and PDF |
Hazard
The product presents a risk of electric shock as it does not comply with the standard BS 1363. The plug portion and/or pins do not meet with dimensional requirements. There is no fuse link where required and the product does not meet the electric strength test. A single pin insertion is also possible.
The plug and power cord do not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Corrective action
The product has been recalled from end users. Customers are advised stop using it immediately and return to any TK Maxx or Homesense store for a full refund. For further information, please access the TK Maxx website at: https://www.tkmaxx.com/uk/en/product-recall-zenso-five-amp-usb-charging-tower-unit
Additional information
PSD case number: 2307-0183
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 28 July 2023. This page summarises an official notice. Details can change – always follow the official notice.