Professional Electric Hair Straightener Comb sold via Wish
- Affected
- An electric brush/comb used for hair straightening. Packaged in silver cardboard box.
- The problem
- The product presents a serious risk of electric shock as there is inadequate protection against accidental contact with live parts due to the basic insulation of wires being in contact with accessible metal parts.
- What to do
- We recommend owners stop using this product immediately. Contact the distributor you purchased from to request redress.
Product information
| Type | Electrical appliances and equipment – Hair straightening comb |
|---|---|
| Model number | HA808 |
| Wish ID | 3a377b88611b4766a682e9191516c013 |
| Product Description | An electric brush/comb used for hair straightening. Packaged in silver cardboard box. |
| Product Report and Image | Link to product image and PDF |
Hazard
The product presents a serious risk of electric shock as there is inadequate protection against accidental contact with live parts due to the basic insulation of wires being in contact with accessible metal parts. Also, it should only be possible to touch parts separated from live parts by double or reinforced insulation. Some of the required documentation and markings were not present.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Corrective action
The listing has been removed by the online marketplace (Wish).
We recommend owners stop using this product immediately. Contact the distributor you purchased from to request redress.
Additional information
PSD case number: 2207-0259
Notified by: Office for Product Safety and Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 20 June 2023. This page summarises an official notice. Details can change – always follow the official notice.