Professional Hair Straightener
- Affected
- Black hair straightening product with steam vents and two pin plug with UK adaptor. Packaged in black and yellow cardboard packaging.
- The problem
- Product presents a serious risk of electric shock as a result of a poorly constructed plug.
- What to do
- The listings have been taken down. If you bought one, stop using it and contact the seller for a refund.
Product information
| Type | Electrical appliances and equipment – hair straightener |
|---|---|
| Electrical ratings | Input: AC220V 50Hz 30W-60W |
| Country of Origin | China |
| Product description | Black hair straightening product with steam vents and two pin plug with UK adaptor. Packaged in black and yellow cardboard packaging. |
| Product Report and Image | Link to Product Image and PDF |
Hazard
The UK 3-pin adaptor supplied with the product is poorly built, with insufficient distance between the plug and the edge. In addition, the plug is not fused. This puts the user at risk of coming into contact with live pins when plugging the adaptor into or removing from the socket which is not electrically isolated, leading to an electric shock.
The product does not meet the requirements of the Plugs & Sockets (Safety) Regulations 1994.
Corrective action
The product has been recalled from the end users.
The listing has been removed by the online marketplace (Wish).
Additional information
PSD case number: 2012-0157
Notified by: Office for Product Safety and Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 15 January 2021. This page summarises an official notice. Details can change – always follow the official notice.