Recall Serious risk 14 August 2023

Professional LCD Display Hair Straightener sold via eBay

Yes – this has been recalled
Photo of Professional LCD Display Hair Straightener sold via eBay
Photo: official notice
Affected
Teal-coloured hair straighteners with copper-coloured buttons, with black power supply cord and three-pin plug, supplied in black cardboard packaging.
The problem
The product presents a serious risk of electric shock as the creepage and clearance distances are insufficient, which can lead to accessible metal parts becoming live under fault conditions.
What to do
The listings have been taken down. If you bought one, stop using it and contact the seller for a refund.
Source: Office for Product Safety and Standards Official notice ↗

Product information

Type Electrical appliances and equipment – Hair Straighteners
Listing Name Hair Straighteners Professional Irons Digital LCD Display Salons 25 Temperature
eBay Item Number 154619208242
Country of Origin China
Product Description Teal-coloured hair straighteners with copper-coloured buttons, with black power supply cord and three-pin plug, supplied in black cardboard packaging.
Product Report and Image Link to Product Image and PDF

Hazard

The product presents a serious risk of electric shock as the creepage and clearance distances are insufficient, which can lead to accessible metal parts becoming live under fault conditions. The product also required improvements to marking, labelling and documentation.

The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.

Corrective action

The product has been recalled from end users by the seller.

The listing has been removed by the online marketplace (eBay).

Additional information

PSD case number: 2208-0189

Notified by: Office for Product Safety and Standards

Can I get a refund?

In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.

Updated 14 August 2023. This page summarises an official notice. Details can change – always follow the official notice.

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