Professional LCD Display Hair Straightener sold via eBay

- Affected
- Teal-coloured hair straighteners with copper-coloured buttons, with black power supply cord and three-pin plug, supplied in black cardboard packaging.
- The problem
- The product presents a serious risk of electric shock as the creepage and clearance distances are insufficient, which can lead to accessible metal parts becoming live under fault conditions.
- What to do
- The listings have been taken down. If you bought one, stop using it and contact the seller for a refund.
Product information
| Type | Electrical appliances and equipment – Hair Straighteners |
|---|---|
| Listing Name | Hair Straighteners Professional Irons Digital LCD Display Salons 25 Temperature |
| eBay Item Number | 154619208242 |
| Country of Origin | China |
| Product Description | Teal-coloured hair straighteners with copper-coloured buttons, with black power supply cord and three-pin plug, supplied in black cardboard packaging. |
| Product Report and Image | Link to Product Image and PDF |
Hazard
The product presents a serious risk of electric shock as the creepage and clearance distances are insufficient, which can lead to accessible metal parts becoming live under fault conditions. The product also required improvements to marking, labelling and documentation.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Corrective action
The product has been recalled from end users by the seller.
The listing has been removed by the online marketplace (eBay).
Additional information
PSD case number: 2208-0189
Notified by: Office for Product Safety and Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 14 August 2023. This page summarises an official notice. Details can change – always follow the official notice.