Proteus Switchgear 100 Amp Double Pole Isolator
- Affected
- Single phase isolation switch rated at 100 Amps intended for isolation between the electricity meter of a dwelling and the main consumer unit or fuse box within that dwelling. Specifically used in the metering industry and installed by trained engineers
- The problem
- This product poses a serious risk of electric shock due to the switch not isolating the circuit.
- What to do
- The product has been withdrawn from sale. If you own one, stop using it and contact the seller.
Product information
| Type | Electrical appliances and equipment – isolation switch |
|---|---|
| Batch Numbers | BT200420 and BT250320 |
| Country of Origin | China |
| Product description | Single phase isolation switch rated at 100 Amps intended for isolation between the electricity meter of a dwelling and the main consumer unit or fuse box within that dwelling. Specifically used in the metering industry and installed by trained engineers |
| Product Report and Image | Link to Product Image and PDF |
Hazard
The fault was identified during routine installation process which includes a test. It was found that the switch did not isolate the circuit.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Corrective action
The product has been recalled from end users.
Withdrawal from sale and recall of affected batches by the manufacturer. Recall of the product by the end user, E.ON.
All customers in possession of the affected product have already been contacted by E-On and all affected products inspected. All corrective measures have taken place and no further action is required.
Additional information
PSD case number: 2111-0064
Notified by: The Health and Safety Executive
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 10 December 2021. This page summarises an official notice. Details can change – always follow the official notice.