Safety warning Serious risk 19 March 2024

PTS Packers and Providers Pvt Surfaz-SN Triple Action Cream

Yes – there is an official safety warning for this
Photo of PTS Packers and Providers Pvt Surfaz-SN Triple Action Cream
Photo: official notice
Affected
Steroid cream supplied in an orange and red 15g tube with a white cap
The problem
The product presents a serious chemical risk as following analysis the product was found to contain 599 mg/kg Betamethasone Dipropionate, which is prohibited in cosmetic products.
What to do
Destruction of the product.
Source: Office for Product Safety and Standards Official notice ↗

Product: PTS Packers and Providers Pvt Surfaz-SN Triple Action Cream

Hazard: The product presents a serious chemical risk as following analysis the product was found to contain 599 mg/kg Betamethasone Dipropionate, which is prohibited in cosmetic products.

Corrective action: Destruction of the product.

Product information

Type Cosmetics – Steroid cream
Country of Origin India
Product Description Steroid cream supplied in an orange and red 15g tube with a white cap
Product Report and Image Link to product image and PDF

Hazard

The product presents a serious chemical risk as following analysis the product was found to contain 599 mg/kg Betamethasone Dipropionate. Betamethasone Dipropionate is a glucocorticoid substance and is not permitted in cosmetic products.

The product does not meet the requirements of Regulation (EC) 1223/2009 or the Cosmetic Products Enforcement Regulations 2013.

Corrective action

Destruction of the product.

Additional information

PSD case number: 2312-0059

Notified by: Local Authority Trading Standards

Can I get a refund?

In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.

Updated 19 March 2024. This page summarises an official notice. Details can change – always follow the official notice.

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