PUHUI Infrared Heater T-962
- Affected
- Infrared heater with grey labelling and green buttons, supplied in brown cardboard packaging. PUHUI-branded.
- The problem
- The product presents a high risk of electric shock due to inadequate earthing and noncompliance associated with the product’s plug and fuse.
- What to do
- The product has been destroyed at the border.
Product information
| Type | Electrical appliances and equipment – infrared heater |
|---|---|
| Model | T-962 |
| SKU | CTSHLHJT-962SJK01V2 (Includes CTSLHJT-962ASJK1V2) |
| Country of Origin | China |
| Product Description | Infrared heater with grey labelling and green buttons, supplied in brown cardboard packaging. PUHUI-branded. |
| Product Report and Image | Link to Product Image and PDF |
Hazard
The product presents a high risk of electric shock as it is inadequately earthed. The product can become live, exposing the user to an electric shock hazard should they touch accessible parts. The product’s plug was also noncompliant with the relevant standard, with pins closer to the periphery than permissible and sleeved parts dimensions differing from metal parts of the pins, creating a damage between the two and causing damage to the socket. The product’s fuse was also noncompliant. The product also requires improvements to markings, labelling and instructions.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Corrective action
The product has been destroyed at the border.
Additional information
PSD case number: 2205-0335
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 3 January 2023. This page summarises an official notice. Details can change – always follow the official notice.