Pump House Portable Air Conditioning Unit PAC12 & PAH12
- Affected
- The product is a portable air conditioning unit.
- The problem
- On affected units the compressor power cord was too short causing it to contact internal pipework. This can lead to damage to the power cord insulation leading to arcing and fire.
- What to do
- The importer has issued two separate product warning and recall notifications. These notifications alert users, and explains how to identify if the product is affected and should be returned. For further information, please refer to UK standard carriage charges - DiversiTech International: often imitated, never bettered at https://diversitech.global/important-information, and https://www.pumph.co.uk.
Product information
| Type | Electrical Equipment – Portable Air Conditioning Unit |
|---|---|
| Brand | Pump House |
| Models | PAC-C-12-12290 and PAC-H-12-R290 |
| Country of Origin | China |
| Product Description | The product is a portable air conditioning unit. |
| Product Report | Link to product image and PDF |
Affected products
Affected products have the following numbers which form the 4th to 11th digits of the serial number.
| Serial numbers | Manufacture date |
|---|---|
| 78272001, 75606401, 70915801, 73590610, 71712001, 72501101 | September 2018 and 15 August 2019 |
| 71711501 | January 2019 |
| 86469901 | August 2019 |
Hazard
A total number of 3 units have been identified where faulty wiring has resulted in fire during operation. On affected units the compressor power cord was too short causing it to contact internal pipework. This can lead to damage to the power cord insulation leading to arcing and fire.
The product was not in conformity with the Electrical Equipment (Safety) Regulations 2016.
Corrective action
The importer has issued two separate product warning and recall notifications. These notifications alert users, and explains how to identify if the product is affected and should be returned. For further information, please refer to UK standard carriage charges – DiversiTech International: often imitated, never bettered at https://diversitech.global/important-information, and
https://www.pumph.co.uk.
Additional information
PSD case number: 2308-0134
Notified by: Health and Safety Executive
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 17 January 2024. This page summarises an official notice. Details can change – always follow the official notice.