Reckitt recalls two infant formula powders because of the possible presence of Cronobacter sakazakii
- Affected
- Nutramigen LGG Stage 1 Hypoallergenic Formula; Nutramigen LGG Stage 2 Hypoallergenic Formula; Nutramigen LGG Stage 2 Hypoallergenic Formula
- The problem
- The potential presence of Cronobacter sakazakii in the products listed above.
- What to do
- If you have purchased or been prescribed any of the above product batches, do not feed it to your baby and return to the place of purchase. If you have additional questions, please contact Reckitt on 01895 230575. If you have any concerns about the health of your baby, please…
Products affected
Nutramigen LGG Stage 1 Hypoallergenic Formula
- Pack size: 400g
- Batch code ZL3F7D · Best before 01 July 2025
Nutramigen LGG Stage 2 Hypoallergenic Formula
- Pack size: 400g
- Batch code ZL3FAA · Best before 01 July 2025
Nutramigen LGG Stage 2 Hypoallergenic Formula
- Pack size: 400g
- Batch code ZL3FDM · Best before 01 July 2025
Risk
The potential presence of Cronobacter sakazakii in the products listed above.
Symptoms caused by Cronobacter sakazakii usually include fever and diarrhoea, and in severe cases may lead to sepsis or meningitis which include symptoms in infants including poor feeding, irritability, temperature changes, jaundice (yellow skin and whites of the eyes) and abnormal breaths and movements.
Action taken by the company
Reckitt is recalling the above products and have contacted all stores and pharmacies that are supplying these products. The company has also issued a recall notice to its customers. These notices explain to customers why the products are being recalled and tells them what to do if they have bought the products. Please see the attached notice.
What you should do
If you have purchased or been prescribed any of the above product batches, do not feed it to your baby and return to the place of purchase. If you have additional questions, please contact Reckitt on 01895 230575. If you have any concerns about the health of your baby, please seek medical advice.
More information
Reckitt has taken the precautionary step of recalling Nutramigen LGG stage 1 and stage 2 Hypoallergenic Formula powders because of the possible presence of Cronobacter sakazakii. Both products are foods used for special medical purposes for infants. The products are mainly prescribed but are also available without a prescription.
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 3 January 2024. This page summarises an official notice. Details can change – always follow the official notice.